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depo89 Legal: clear terms before account access

Our Legal page puts account terms, privacy choices and contact routes in one place before you open an account.

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depo89 depo89 Legal: clear terms before account access
POLICY HELP ROUTES

Where to ask about Legal terms

A clear contact path matters when a clause affects your account or wallet record.

Account centre Use the account help route when you need clarification about phone verification, identity details…
Wallet records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the payment…
Policy requests Ask through the policy contact route when you want a clause explained, a data…
DATA CARE PRACTICES

How we handle Legal responsibilities

Legal care is practical: we explain what we collect, why an account record is needed and how to ask for a change.

Data handling

We use registration details, phone verification results and relevant wallet references to administer your account and answer policy requests. We do not ask you to send unrelated personal details when a narrower record will resolve the issue.

Cookie choices

Cookies can support account access and remember necessary session settings on your browser. You can check cookie controls in your device or browser settings, although changing them may affect the policy and account pages you can open.

Account security

Phone verification comes before account access, helping us connect a request with the correct account. Keep your sign-in details private, and contact the account route if your phone number or access device changes.

Record retention

We retain account, payment and policy-request records for the period needed to administer the relationship, address disputes and meet applicable legal duties. A retention question can be submitted through the policy contact route.

Who to contact

The policy contact route is the right place for questions about data use, cookies, account conditions or local-law access. Sending a concise request with your account reference helps us direct it to the correct record.

Requesting changes

You may ask us to correct an account detail, explain a stored record or clarify a policy clause. We may first verify ownership through the phone linked to your account before changing protected information.

Common depo89 Legal questions

These Legal answers cover the points most often checked before registration: access, personal data, cookies, wallet records, corrections and contact steps. Read them alongside the current terms, then use the policy route if your situation needs a specific answer.

It covers account conditions, privacy handling, cookies, wallet records, security steps, retention and policy contacts. It also explains that access and eligibility depends on local law for your circumstances.

Access is available where local law permits. We assess account access through the applicable location and registration conditions, and phone verification is required before you enter the account area.

The account process can require registration details, a phone number for verification and records connected with wallet activity. We ask for information relevant to account administration and a specific policy request.

Necessary cookies can keep a policy or account session working and remember browser settings. Your browser controls can change cookie choices, but some account or policy functions may then behave differently.

Send a correction request through the policy contact route with your account reference and the detail that needs changing. We may verify the linked phone before updating protected registration information.

We keep account, payment and policy-request records for the period needed to administer the account, address disputes and meet applicable legal duties. Ask through the policy route for a retention-specific response.

Use the wallet records route and include the reference shown in your cashier history. We can connect questions about DANA, QRIS, OVO, GoPay or bank transfer activity with the relevant account record.

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